Privacy Policy for Biztoast (Restaurant Reservation Solution)
Welcome to Biztoast! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our restaurant reservation solution.
1️⃣Information We Collect
When you use Biztoast’s restaurant reservation services, we may collect the following types of information:
A. Information You Provide Directly
✔ Personal Information: Name, contact number, email, and restaurant details.
✔ Reservation Details: Date, time, number of guests, and special requests.
✔ Business Information: If you are a restaurant partner, we collect your business name, address, and other relevant details.
B. Information Collected Automatically
✔ Usage Data: We may collect information about how you interact with our services, including device type, browser, IP address, and time of access.
✔ WhatsApp Interactions: If you book through WhatsApp, we may collect message metadata (time, date, and confirmation details).
2️⃣How We Use Your Information
We use the information collected to:
✔ Process & confirm reservations – Ensure your table booking is secured.
✔ Send booking confirmations & reminders – Avoid no-shows & improve restaurant operations.
✔ Enhance our services – Improve the user experience and optimize table management.
✔ Respond to customer inquiries – Provide support through WhatsApp, email, or phone.
✔ Analyze trends & performance – Understand how users interact with our platform.
🚨 We do NOT sell or share your personal information with third-party advertisers or marketers!
3️⃣WhatsApp Messaging & Compliance
✔ User Consent: When booking via WhatsApp, you agree to receive booking confirmations, reminders, and customer support messages.
✔ Opt-Out Anytime: You can stop receiving messages by replying “STOP” to our WhatsApp chat.
✔ Data Security: All communications via WhatsApp are end-to-end encrypted and stored securely.
4️⃣ How We Protect Your Information
We take data security seriously and implement industry-standard measures to protect your information:
✔ SSL Encryption: Protects all data transmissions.
✔ Restricted Access: Only authorized personnel can access your data.
✔ Data Retention Policy: We keep reservation records for a limited time and delete them when no longer needed.
📌 Your privacy is our priority!
5️⃣ Third-Party Services & Integrations
To provide the best experience, we may integrate with:
✔ WhatsApp Business API – For seamless reservations & customer communication.
✔ Payment Gateways (if applicable) – Secure transactions for restaurant partners.
✔ Analytics Tools – To improve Biztoast services based on user behavior.
These services follow strict privacy policies and do NOT misuse your data.
6️⃣ Your Privacy Rights
✔ Access & Correction: You may request access to your personal data and update incorrect information.
✔ Opt-Out: Unsubscribe from WhatsApp messages at any time by replying “STOP.”
✔ Data Deletion: Request deletion of your data by contacting us.
📩 For any privacy-related concerns, contact us at: admin@biztoast.com
7️⃣ Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
📌 By continuing to use our services, you agree to this Privacy Policy.
8️⃣ Contact Us
📍 Biztoast – Restaurant Reservation Experts
📞 Phone: 9654926016
📩 Email: admin@biztoast.com